Profiles
CINDY-RELLA
Cindy-rella’s offers peace of mind
T here’s only one thing better than a clean house, and that’s arriving home with the hard work already done and the opportunity to enjoy it while escaping what to many is an unpleasant weekly chore. That’s because a clean house is far more than just spotless surfaces, good smells and the joy of having everything in its place. “It’s giving clients time to relax, spend time with their families,” Cindy Friesen, owner of Cindy-rella’s Cleaning Services said. “It’s more than just cleaning homes.” Finding extra time is hard these days. With two parents working and children involved in after-school activities, time is increasingly valuable. That’s why Cindy-rellas’s clients prize the weekly, bi-weekly or monthly visits. Cindy-Rella’s has existed as a company since 2021, but Cindy Friesen has been cleaning homes for far longer than that. For her, cleaning up is not a chore, but a fulfilling way to make a difference in a physical way but also in people’s lives. “I’ve always enjoyed cleaning,” she said. “I like to see the difference between the dirty and the clean.” But it’s after she, or members of her 16-person staff leave the home, that Friesen said makes the biggest impact. “It’s more so knowing how the clients feel when they come home after a busy day of work or with their kids after whatever they’re doing that day,” she said. “They can sit down and relax.” As a busy mother who herself has taken advantage of her own cleaning crew from time to time, Friesen said there’s a big difference between coming home to more work or coming home to a clean home. “You can relax,” she said. “You can put your feet up and you don’t have to worry about cleaning your toilet or your shower or whatever.” Cindy-rella’s Cleaning Services can be booked by anyone on a recurring basis, but Friesen said many of their clients are those two- income families with children who struggle to find meaningful time with their family between after-school activities and bedtime. “You only have a few hours every day so why would you want to spend your time cleaning?” she asked. “Let’s spend time with our families.” As time goes on, more people are waking up to the realization that they don’t have to feel guilty for sharing the workload by hiring a cleaning service. Cindy-rella’s takes on recurring clients only and Friesen said that
allows them to become an important part of their client’s lives. They also don’t focus on attracting the most clients, instead maintaining a manageable number of clients so they can continue to offer quality above all else. “We take that extra time and make sure it’s done right the first time,” she said. Employees complete each cleaning with an inspection where they walk around together and check on each other’s work. Cindy-rella’s also offers a satisfaction guarantee. “If the client’s not happy we’re going to come back and fix it for free,” Friesen said. That seldom used guarantee helps employees take pride in their work as well, and Friesen said they do their best to ensure it’s an extremely rare occurrence. To become a client, people can either call the company at 204-712- 5979 or go to cindyrellascleaningservices.ca. A free estimate will be provided. Friesen said she always asks new clients why they want their home cleaned as that helps them understand the homeowner’s goals. “Just knowing how many bathrooms you have or how many square feet you have is only a start,” she said. “It helps me to understand what’s really important to them.” Feedback from clients has been invaluable. Friesen said she often hears from clients who share how big a difference having a clean house has made. Often that’s expressed in time gained with family such as stories of how families are enjoying Saturdays together rather than using that time for cleaning. Other times it’s expressed in terms of mental wellbeing, in one case from a woman who was suffering and said having that extra time to work on herself was life-giving. “It’s more than a clean house,” Friesen said. “We’re giving them their time back, their sanity back, their peacefulness.” Cindy-rella’s uses a variety of cleaning products and can cater to those wanting natural or scent-free products used. Friesen said she recommends clients book a weekly or bi-weekly cleaning for maximum benefit to their busy lives. And she’ll continue to measure success not only by the way the homes look after the cleaning crew is done. “It’s the satisfaction of how they feel afterward,” she said.
For a free cleaning estimate call 204-712- 5979 or visit cindyrellascleaningservices.ca
Profiles 11
Powered by FlippingBook